Privacy Policy

Last updated: April 2026

Information We Collect

When you use our website, book a service, or fill out a form, we may collect personal information including your name, email address, phone number, mailing address, and information about your pet(s). We also collect standard web analytics data including page views, browser type, and device information.

How We Use Your Information

We use the information we collect to:

Process bookings and service requests
Communicate with you about your pet's care
Send appointment reminders and service updates
Improve our website and services
Send promotional offers (with your consent)

Cookies and Tracking

Our website uses cookies and similar tracking technologies, including Google Analytics and Facebook Pixel, to analyze website traffic and improve your experience. You can control cookie preferences through your browser settings.

Third-Party Services

We use third-party services including Google Analytics (analytics), Facebook/Meta Pixel (advertising), Gingr (booking and pet management), and Formspree (form submissions). These services may collect and process data according to their own privacy policies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise your rights, contact us using the information below.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at info@dioji.com or call any of our four locations.